Privacy policy
This Privacy Policy governs the manner in which Gelendot Technology LLC, a California limited liability company, operating as EshopSupply (referred to as “we,” “our,” or “us”), collects, uses, discloses, and processes the personal information of individuals who interact with our website (EshopSupply.com) or use our services.
This Privacy Policy is intended to comply with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the Texas Data Privacy and Security Act (TDPSA), and other relevant state and federal laws.
If you have any questions or require clarification regarding this Privacy Policy, you may contact us at:
Email: admin@eshopsupply.com
Mailing Address: 1401 21st ST STE R,Sacramento, CA 95811
1. Definitions
For the purposes of this Privacy Policy:
"Personal Information" or "PI" means any information that identifies, relates to, describes, or can be reasonably linked to an individual.
"Business Partners" refers to our customers, vendors, service providers, and other entities with whom we have a business relationship.
"Everyday Business Purposes" includes activities such as order fulfillment, payment processing, customer service, analytics, fraud prevention, and legal compliance.
"Sharing" refers to the disclosure of Personal Information to third parties for cross-context behavioral advertising, as defined under the CCPA.
2. Scope of this Policy
This Privacy Policy applies to Personal Information collected by EshopSupply through:
Our website (EshopSupply.com) and related digital platforms.
Email, telephone, or other direct communications.
Business interactions, such as trade shows or business relationships.
This policy does not apply to:
Information collected by third-party websites linked from our website.
Personal Information collected by our customers or Business Partners.
3. Categories of Personal Information We Collect
EshopSupply collects the following types of Personal Information:
3.1 Identifiers
Name, title, email address, telephone number, company affiliation, and physical address.
3.2 Account Access Information
Usernames, passwords, and security questions/answers.
3.3 Transactional Information
Records of purchases, payments, and interactions with customer service.
3.4 Online and Technical Information
IP addresses, device identifiers, cookies, and geolocation data.
3.5 Professional Information
Business credentials, professional interests, and employment information.
3.6 Inferences
Insights derived from Personal Information to better understand your preferences or purchasing behavior.
4. Sources of Personal Information
We may collect Personal Information from the following sources:
Directly from you: When you interact with us, create an account, or make a purchase.
Third parties: Including trade associations, public databases, or event organizers.
Automated technologies: Through cookies, web beacons, and analytics tools when you use our website.
5. Purposes for Collecting Personal Information
We collect and process Personal Information for the following purposes:
Order Fulfillment: To process your orders and deliver products.
Customer Support: To address inquiries, complaints, or requests.
Communication: To send transactional or marketing communications, subject to your preferences.
Fraud Prevention: To detect and prevent fraud, unauthorized transactions, or other illegal activities.
Analytics and Personalization: To analyze website usage and improve our services.
Compliance: To comply with applicable legal obligations or regulatory requirements.
6. Disclosure of Personal Information
We may disclose Personal Information to:
Vendors and Contractors: For purposes such as order processing, IT support, or marketing.
Government Entities: When required by law or for regulatory compliance.
Business Partners: To fulfill contractual obligations or provide services you may be interested in.
Disclosures are conducted under agreements that require recipients to protect your information and comply with applicable laws.
7. Sharing of Personal Information
In compliance with the CCPA, we may “Share” Personal Information for the purposes of cross-context behavioral advertising. You may opt out of this by contacting us at admin@EshopSupply.com.
8. Your Privacy Rights
If you are a resident of California, Texas, or other states with privacy laws, you may have the following rights:
8.1 Right to Know
You have the right to request information about the categories and specific pieces of Personal Information we collect, use, and disclose.
8.2 Right to Access
You may request a copy of the Personal Information we have collected about you.
8.3 Right to Delete
You may request that we delete your Personal Information, subject to certain exceptions under the law.
8.4 Right to Correct
You may request corrections to any inaccurate Personal Information.
8.5 Right to Opt Out
You may opt out of the sharing of your Personal Information for cross-context behavioral advertising.
8.6 Right to Non-Retaliation
We will not discriminate or retaliate against you for exercising your privacy rights.
To exercise these rights, please contact us at:
Email: admin@eshopsupply.com
Mailing Address: 1401 21st ST STE R,Sacramento, CA 95811
We may request additional information to verify your identity before processing your request.
9. Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods vary based on the type of data and the purpose of its collection.
10. Information Security
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
11. Cookies and Online Tracking
We use cookies and similar technologies for website functionality, analytics, and advertising purposes.
Necessary Cookies: Required for the website to function properly.
Performance and Analytics Cookies: Help us analyze website traffic and usage.
Targeting Cookies: Used for personalized advertising.
You can manage your cookie preferences through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Privacy Policy will include the date of the latest revision. If the changes materially affect how we use or disclose your Personal Information, we will notify you via email or through our website.
13. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your Personal Information, you may contact us at:
Email: admin@eshopsupply.com
Mailing Address: 1401 21st ST STE R,Sacramento, CA 95811